General terms and conditions

PRIVACY POLICY

Company name: LEMONCONCENTRATE SLU
Tax ID (CIF): B73729741
Registered address: PLAZA SANTO DOMINGO, 11, 1st FLOOR – 30008 MURCIA, SPAIN
Email: info@lemonconcentrate.com
Phone: +34 968 974 602

In accordance with the provisions of the Spanish Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD) and Regulation (EU) 2016/679 (GDPR), the website owner informs all users as follows:

Users freely and unequivocally accept that their personal data may be processed by the provider for the following purposes:

– To carry out statistical analysis.
– To process orders, requests, or any type of inquiry submitted by the user through any of the contact methods available on the website.
– To manage commercial and professional relationships in a B2B context.

When contacting us via WhatsApp, users are informed that this application is provided by a third party (WhatsApp LLC / Meta Platforms Inc.) and may involve international data transfers outside the European Economic Area. By using this channel, the user expressly accepts such conditions.

User data may be shared with service providers acting as data processors when necessary for the provision of services offered by LEMONCONCENTRATE SLU (such as hosting providers, email service providers or IT services), under appropriate confidentiality and data protection agreements.

All data requested through the website is mandatory, as it is necessary to provide an optimal service to the user. In the event that not all data is provided, the provider does not guarantee that the information and services offered will fully meet the user’s needs.

Likewise, the provider has implemented all necessary technical and organizational measures to ensure the security and integrity of personal data, as well as to prevent loss, alteration, and/or unauthorized access by third parties.

Users are informed that they may withdraw their consent for the processing of their data at any time by sending an email to: info@lemonconcentrate.com, including the following information:

– Full name or company name
– ID number / Tax ID
– Request details

SECURITY

Any process involving the entry of personal data will always be transmitted using a secure communication protocol (HTTPS), ensuring that no third party has access to the information transmitted electronically.

GDPR DATA PROTECTION INFORMATION

Data Controller
LEMONCONCENTRATE SLU
Tax ID (CIF): B73729741
PLAZA SANTO DOMINGO, 11, 1st FLOOR – MURCIA, SPAIN
Phone: +34 968 974 602
Email: info@lemonconcentrate.com

Purpose of Processing

– Management of customers and users.
– Handling of inquiries and commercial communications.
– Statistical and analytical purposes (where applicable).

Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected and, where applicable, for the legally required retention periods.

No automated decision-making based on profiling will be carried out.

Legal Basis for Processing

– Consent of the data subject for contact and inquiries.
– Legitimate interest of the controller for maintaining commercial B2B relationships.

The data requested is necessary to carry out the requested action. Failure to provide such data will make it impossible to deliver the service or process the request. By providing the data, the user expressly consents to its collection and processing for the stated purposes.

Recipients (Data Transfers)

Data will not be shared with third parties unless required by law or necessary for the provision of services.

Data may be processed by third-party service providers (data processors) under appropriate contractual guarantees.

Where applicable, some service providers may be located outside the European Economic Area, ensuring adequate safeguards in accordance with GDPR.

Rights of Data Subjects

Users have the right to:

– Request access to their personal data
– Request rectification or erasure
– Request restriction of processing or object to processing
– Withdraw consent at any time
– Request data portability
– File a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD)

Users may exercise their rights by contacting: info@lemonconcentrate.com

Source of Data

Data is obtained directly from the data subject.

Categories of data: Customers; Users; Contact persons

Additional Information

This website is intended for professional users and is not directed to minors.

Privacy Policy last updated: March 26, 2026